Privacy Policy

1. Introduction

SEO Company in San Diego (“Company,” “we,” “us,” or “our”) operates the website www.seocompanyinsandiego.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or use our services. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you interact with the Website:

• Contact form submissions: name, email address, phone number, website URL, service interest, and message content.
• Email correspondence: any information you include when you email us directly.
• Phone calls: information you share during phone conversations with our team.
• Newsletter signup: email address provided through our email subscription form.

2.2 Information Collected Automatically

When you visit the Website, we automatically collect certain information through the following technologies:

Google Analytics 4 (GA4): We use Google Analytics 4 to collect data about Website traffic and usage patterns. GA4 collects information including pages visited, time spent on pages, traffic sources, device type, browser type, geographic location (city-level), and user interactions with Website elements. GA4 uses first-party cookies and does not collect personally identifiable information by default. Google’s privacy policy governs how Google processes this data: https://policies.google.com/privacy

Google Tag Manager (GTM): We use Google Tag Manager to manage tracking tags on the Website. GTM itself does not collect personal data. It deploys other tracking tools (such as GA4 and Microsoft Clarity) that may collect data as described in this Privacy Policy.

Microsoft Clarity: We use Microsoft Clarity to understand how visitors interact with the Website. Clarity collects data through session recordings and heatmaps, including mouse movements, clicks, scrolls, and page interactions. Clarity automatically masks sensitive input fields (such as passwords and payment data) in recordings. Microsoft’s privacy statement governs how Microsoft processes this data: https://privacy.microsoft.com/en-us/privacystatement

2.3 Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to collect and store information. Cookies are small data files placed on your device when you visit the Website.

• Essential Cookies: Required for the Website to function properly. These cannot be disabled.
• Analytics Cookies: Used by Google Analytics 4 to collect usage data. These help us understand how visitors use the Website.
• Performance Cookies: Used by Microsoft Clarity to record user interactions for Website improvement.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries submitted through contact forms, email, or phone.
• To provide SEO services you have requested or expressed interest in.
• To send you information about our services if you have opted into our email newsletter.
• To analyze Website traffic and usage patterns to improve the Website experience.
• To understand user behavior through heatmaps and session recordings to improve page layouts and content.
• To monitor Website performance and technical health.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share data with third-party service providers who assist in operating the Website and delivering our services. These providers include Google (Analytics, Tag Manager), Microsoft (Clarity), our email service provider, and our web hosting provider. These providers are contractually required to protect your data and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If SEO Company in San Diego is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting a notice on the Website.

5. Data Retention

We retain personal information you provide through contact forms and email for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Analytics data collected through Google Analytics 4 is retained according to our GA4 data retention settings, which are set to 14 months. Microsoft Clarity retains session recording data for 30 days.

6. Your Rights Under California Law (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions provided by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale: We do not sell your personal information. If this practice changes, we will update this Privacy Policy and provide a “Do Not Sell My Personal Information” link on the Website.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, contact us using the information in Section 11 of this Privacy Policy. We will respond to verifiable consumer requests within 45 days.

7. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals. The Website does not currently respond to DNT signals because no uniform standard for interpreting DNT signals has been adopted.

8. Children’s Privacy

The Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe a child has provided us with personal information, please contact us using the information in Section 11.

9. Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically.

11. Contact Information

If you have questions about this Privacy Policy, want to exercise your rights under California law, or have concerns about how we handle your data, contact us at: